Black Learners Matter Too™ (BLMT) Marketplace – Vendor Help Center

📘 TABLE OF CONTENTS

🟫 1. New Vendors: Start Here
🟫 2. Quick Links
🟫 3. Set Up Your Store
🟫 4. Add Products or Services
🟫 5. Youth Vendor Quick-Start Mini Guide
🟫 6. Marketplace Standards & Expectations
🟫 7. Common Questions
🟫 8. Top 10 Vendor Mistakes to Avoid
🟫 9. Contact Support

🔰 1. New Vendors: Start Here

⭐ Step 1 — Complete Your “Start Your Approval” Steps
➡ Inside Vendor Dashboard → ⭐ Start Your Approval

📄 Step 2 — Review the Vendor Agreement & Code of Ethics
https://store.quarantineracism.com/vendor-agreement/

🗂️ Step 3 — Review the Category & Commission Guide
➡ https://store.quarantineracism.com/marketplace-categories/

⚙️ 2. Quick Links (Save These!)

Links

🔗 Vendor Dashboard
https://store.quarantineracism.com/my-account/

🔗 Become a Vendor / Plans
https://store.quarantineracism.com/become-a-vendor/

🔗 Category & Commission Guide
https://store.quarantineracism.com/marketplace-categories/

🔗 Vendor Dashboard Tour
https://store.quarantineracism.com/vendor-dashboard-tour/

🔗 Shop Marketplace Products
https://store.quarantineracism.com/marketplace/

🏪 3. How to Set Up Your Store

🏬 Store Setup

🏷️ Store Profile

Dashboard → Settings → Store

Add:

  • Store name
  • Logo + banner
  • Description
  • Contact info (optional)
  • Social media links (optional)

📜 Store Policies (Optional, but Professional)

Add to Bio:

  • Shipping & delivery
  • Refunds & returns
  • Local pickup instructions

💵 Add Withdrawal Method

Dashboard → Withdraw
Set PayPal, bank transfer, or other enabled methods.

🛍️ 4. How to Add Products or Services

Products

➕ Add New Product

Dashboard → Products → Add New

📌 Required Fields:

✔ Product Name
✔ Description
✔ Price
✔ Product Image(s)
✔ Inventory or availability

📂 Correct Category Selection

Use the Category & Commission Guide.
Youth must use Youth categories.

👉 Note:
QRES categories are reserved for QRES official products.

🚀 Submit for Review

Products require admin approval.

🧒 5. Youth Vendor Quick-Start Mini Guide

🎓 Youth Entrepreneur

🧑‍🎓 Youth Requirements

  • Ages 8–18
  • Parent/guardian completes youth application
  • Youth listings → must use Youth categories
  • All offerings must be:
    • Safe
    • Age-appropriate
    • In alignment with BLMT values

🎨 Great Youth Vendor Items

  • Handmade crafts
  • Artwork
  • Jewelry
  • Digital art
  • Packed/Sealed treat bags
  • Simple services (e.g., tutoring, gaming coaching)

⚠️ Not Allowed

  • Weapons
  • Unpackaged food
  • Harmful or unsafe items
  • Age-restricted products

👨‍👩‍👧 Parent/Guardian May Help With:

  • Photos
  • Descriptions
  • Uploading
  • Customer communication
  • On-site pickup

📧 Youth Support Email:
moreinfo@quarantineracism.com

🔒 6. Marketplace Standards & Expectations

🛡️ Marketplace Integrity

✔ Vendors Must:

  • Provide accurate info
  • Communicate respectfully
  • Use family-friendly content
  • Follow BLMT values & ethics

✔ BLMT May:

  • Re-categorize products
  • Adjust commission
  • Unpublish listings
  • Remove violating vendors

❓ 7. Common Questions (FAQ)

💬 Help

How do I know if my product is approved?

Check your Dashboard → Products.
Status may show “Pending.”

What if I choose the wrong category?

Admins will correct it.
Repeated errors may delay approval.

How do I update my banner/logo?

Dashboard → Settings → Store

Why can’t I publish?

Common reasons:

  • Missing required fields
  • No photo
  • Youth listing in adult categories
  • Vendor not approved yet

⚠️ 8. Top 10 Vendor Mistakes to Avoid

Section Icon: 🚫 Mistakes to Avoid

  1. Choosing the wrong category
  2. Uploading low-quality images
  3. Leaving descriptions incomplete
  4. Skipping store banner/logo
  5. Using non-family-friendly language
  6. Not setting a withdrawal method
  7. Youth using adult categories
  8. Unclear shipping or pickup details
  9. Accidentally duplicating products
  10. Ignoring the Vendor Agreement / Code of Ethics

🌟 BLMT Marketplace — Vendor Success Checklist

✅ 1. Account & Approval

  • ⬜ You completed the Vendor Application
  • ⬜ You reviewed the Vendor Agreement & Code of Ethics
  • ⬜ Your profile shows Approved Vendor status
  • ⬜ You completed the ⭐ Start Your Approval steps

🏬 2. Store Setup

  • ⬜ Store name added
  • ⬜ Store logo uploaded
  • ⬜ Store banner uploaded
  • ⬜ Store description written
  • ⬜ Contact info added (optional but encouraged)
  • ⬜ Social links added (optional)

🖼️ 3. Product Photos

  • ⬜ At least 1 clear main image
  • ⬜ Photo is bright, clear, and upright
  • ⬜ No backgrounds with clutter
  • ⬜ No watermarks
  • ⬜ Shows real product or service
  • ⬜ Additional images added if helpful

🛍️ 4. Product Details

  • ⬜ Product name is clear
  • ⬜ Description explains benefits + features
  • ⬜ Price is correct
  • ⬜ Variations added (if applicable)
  • ⬜ Stock quantity added (physical items)
  • ⬜ Service details explained (if service-based)

🗂️ 5. Category Selection

  • ⬜ You selected the correct category
  • ⬜ If you’re a Youth Vendor, you selected a Youth Category
  • ⬜ You did NOT select any QRES categories (reserved)
  • ⬜ You checked the Category & Commission Guide

🚚 6. Delivery, Shipping, or Pickup

  • ⬜ Choose whether item is:
    • Physical product
    • Digital product
    • Service
  • ⬜ If physical: Shipping/Pickup instructions added
  • ⬜ If digital: Correct file or instructions added
  • ⬜ If service: Clear instructions on what customer receives

💰 7. Payment & Withdrawals

  • ⬜ Withdraw method added (PayPal, bank transfer, etc.)
  • ⬜ Your payment info is correct
  • ⬜ You know your commission rate (5% or 0% for Youth)

🔍 8. Review Before Publishing

  • ⬜ No spelling errors
  • ⬜ Category accurate
  • ⬜ Photos clean
  • ⬜ Description clear and friendly
  • ⬜ Product complies with BLMT values

🎉 9. After Publishing

  • ⬜ Promote your product
  • ⬜ Respond to customer questions
  • ⬜ Update stock when needed
  • ⬜ Check orders in Vendor Dashboard
  • ⬜ Request withdrawal when balance is ready

🛡️ 10. Vendor Conduct

  • ⬜ Respectful communication
  • ⬜ Family-friendly language
  • ⬜ Accurate product claims
  • ⬜ Community-centered professionalism

📌 Message at the Bottom (Footer Line)

“This checklist must be followed to ensure quick vendor approvals and a high-quality experience for BLMT Marketplace customers and families.”

🎨 VISUAL GRAPHIC VERSION (Wording for the Image)

(This is optimized for a 1080×1350 Instagram-style vertical graphic and for your Vendor Dashboard sidebar.)

🌟 BLMT Marketplace

Vendor Success Checklist (Quick Guide)

Before you publish, make sure you have:

1️⃣ Profile Setup
✔ Store name, logo, banner
✔ Vendor approved

2️⃣ Strong Product Photos
✔ Clear main image
✔ Bright, clean background
✔ No watermarks

3️⃣ Complete Details
✔ Clear title
✔ Full description
✔ Correct price
✔ Inventory added

4️⃣ Correct Category
✔ Match your item
✔ Youth → Youth Categories
🚫 No QRES categories

5️⃣ Shipping or Pickup
✔ Instructions added
✔ Service/virtual details clear

6️⃣ Payment Ready
✔ Withdraw method added

7️⃣ Final Check
✔ Spelling + clarity
✔ Family-friendly
✔ Follows BLMT values

✔ Follow this checklist for faster approvals & more sales!

Download the Checklist

📬 9. Need Help? Contact Support

📨 Support

📧 moreinfo@quarantineracism.com
Subject Line:
BLMT Marketplace Vendor Support – [Your Store Name]

Include:

  • Your name
  • Store name
  • Short issue description
  • Screenshots (optional)